Support faster, evidence-led damp and mould investigations by sending secure triage surveys and tailored advice directly to residents through Switchee’s in-home display. With an average
88% response rate within 24 hours, housing providers can rapidly collect resident feedback, assess risk, and determine the most appropriate next steps.
All responses are securely captured within the Switchee Portal, providing a record of resident engagement, investigation activity, and actions taken to support compliance with Awaab’s Law.