Fairhive partnered with Switchee to take a more proactive approach to damp and mould management across its portfolio. Facing increasing demand, growing disrepair pressures, and limited surveying resources, the organisation needed a way to identify risks earlier, engage residents more effectively, and target support where it was needed most.

Using Switchee's real-time property insights, resident engagement tools, and damp and mould risk intelligence, Fairhive was able to identify at-risk homes, improve communication with residents, and streamline intervention programmes. The result was a 94% mould survey response rate, a 100% access rate for repair works, and significant operational savings while helping create healthier homes for residents.